Kit-Factory Ltd Club Shop Returns.

Each product is printed / embroidered to order with your clubs badge and customisation, so unless there is a fault with the item we don’t accept returns.

This also helps with reducing our waste by only creating garments that are going to be used.

Please be 100% sure before purchasing that you are ordering the correct size.

We supply size guides for all garments and can organise samples and visits to our showroom if you would like to try items on.

Any emails sent requesting exchanges / returns due to an error of choice of sizing will not be responded to.

All returns enquiries must be submitted using the form on this page.

If your goods develop a fault within 28 days of delivery (including goods delivered with a print or manufacturing fault), the goods may be returned for either refund in full, or replacement.

In all queries relating to faulty goods we require customers provide photographic evidence so we can investigate the issue.­

These promises do not apply to faults caused by accident, neglect or misuse.

All Kit-Factory Ltd products pass through quality control checks before shipping to your customer.